421 4.7.28 Error: Unusual rate of unsolicited mail (Gmail rate limit) — Causes & Fix | InboxVerify
SMTP error code

421 4.7.28 — Unusual rate of unsolicited mail (Gmail rate limit)

Updated October 12, 2026 · By the InboxVerify team

Gmail detected an unusual rate of mail from your IP or domain that looks unsolicited and is temporarily limiting it.

Soft bounce · temporary

Common causes

  • A sudden spike in volume
  • High complaint rates or many messages going to spam
  • Sending to old or purchased lists

How to fix it

  1. Reduce volume and send only to people who opted in
  2. Check your spam rate in Google Postmaster Tools (keep it well below 0.3%)
  3. Remove inactive and invalid recipients
IP / Domain ReputationRun the right check for your domain or paste the full bounce message for a precise explanation.
Open IP / Domain Reputation →

Frequently asked questions

How long does a Gmail 4.7.28 block last?

It eases as your sending pattern and complaint rate improve; there is no manual removal.